The hardware is OK, but the software side you have to do a lot of work.
QNAP even announced a new NAS powered by the RK3588 SoC, the TS-AI642.
But I guess you have to work with bare metal Linux to get your functions working. The software solution vendors probably will never target this board and you will never get supported(officially) by them. Forget about TrueNAS as they are not interested in any of the arm processors, even if they do, the ZFS modules does not compile against the BSP kernel we are using now.
People from X86 world usually has a misconception about “GPU” and “Video accelerators”. Yes most GPUs in the x86 systems also provides video accelerators and can be used after you installed the GPU driver package. But the GPU and the video accelerators are actually two very different subsystem and actually powered by different drivers. You cannot guess the Video accelerator support based on GPU support at all, especially on arm SoCs that may share the same GPU but using completely different video accelerators. Rockchip uses their own rkmpp library for video encoding which will be different than any of other vendors. I doubt plex would have this support. By the way, even the Mali-G610 GPU is not supported by mainline Linux yet.
If you want a super simple NAS that only serves some data from network, then it could work if you knows how to install samba and configure lvm. But if you need the advanced features, you have to work hard to get the software working.