Upper part with display and cooler not working

Good day ! I got my sata hat (1.2) on RPI4, I assembled it, the counterler sees the disks, but the upper part (with the display and the cooler does not work) I am very disappointed (I tried different versions of kernels 4 - 5 off raspabian distributions)
tell me what to do?

When I execute the command sudo i2cdetect -y 1, I get dashes in all rows (after connect top hat with display and cooler)

%D1%84%D0%BA%D0%BA%D1%89%D1%86%D1%8B

LSUSB qwe%D0%BA

Perhaps this is a marriage? and what to do in this case

Do you have another RPi, test it with a different one. If it still doesn’t work, then the hat may be broken, please contact allnet for a new one.