[Quad Sata Kit] SATA issues on 2/4 slots

daniel · April 25, 2020, 3:23pm

Hello,

I am facing SATA issues on 2 of the 4 slots on my Quad Sata Kit. The first and third slot (sda and sdc) end up using an incredibly old SATA version and throw errors. They’re missing a lot of features that make me not want to use them (TRIM for example).

Other issues are that at random disks give a red LED eventhough they can write data just fine. After a reboot the red LED goes away. Happened 4x on disk 1, 1, 3 and 4.

Things I have tried are:

Ubuntu 20.04
Raspbian Buster
4x Samsung 850 Pro 1TB SSD
4x Intel DC S3520 240GB SSD
A mix of the two types of SSDs

At first I ran Ubuntu 20.04. I have also installed a fresh up-to-date Raspbian Buster on my rpi4 and did nothing else but run the installation script.

I have spent 4 hours debugging with Norbert

root @ quadpi # hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media
        Model Number:       INTEL SSDSC2BB240G7
        Serial Number:      PHDV642201NE240AGN
        Firmware Revision:  80003040
Standards:
        Supported: 7 6 5 4
        Likely used: 7
Configuration:
        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:    16514064
        LBA    user addressable sectors:   268435455
        LBA48  user addressable sectors:   468862128
SG_IO: bad/missing sense data, sb[]:  70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
SG_IO: bad/missing sense data, sb[]:  70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        Logical  Sector size:                   512 bytes [ Supported: 0 0 ]
        Physical Sector size:                   512 bytes
        device size with M = 1024*1024:      228936 MBytes
        device size with M = 1000*1000:      240057 MBytes (240 GB)
        cache/buffer size  = unknown
Capabilities:
        LBA, IORDY(can be disabled)
        Standby timer values: spec'd by Vendor, no device specific minimum
        R/W multiple sector transfer: Max = 1   Current = 1
        Advanced power management level: disabled
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=240ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    SMART feature set
                Security Mode feature set
           *    Power Management feature set
           *    Write cache
                Look-ahead
           *    Host Protected Area feature set
           *    WRITE_BUFFER command
           *    READ_BUFFER command
           *    NOP cmd
                Advanced Power Management feature set
                SET_MAX security extension
           *    48-bit Address feature set
           *    Mandatory FLUSH_CACHE
           *    FLUSH_CACHE_EXT
           *    WRITE_{DMA|MULTIPLE}_FUA_EXT
           *    Gen1 signaling speed (1.5Gb/s)
           *    Gen2 signaling speed (3.0Gb/s)
           *    Gen3 signaling speed (6.0Gb/s)
           *    Software settings preservation
Security:
                supported
        not     enabled
        not     locked
                frozen
        not     expired: security count
        not     supported: enhanced erase
        more than 508min for SECURITY ERASE UNIT.
Checksum: correct

root @ quadpi # hdparm -I /dev/sdb

/dev/sdb:

ATA device, with non-removable media
        Model Number:       INTEL SSDSC2BB240G7
        Serial Number:      PHDV642201DS240AGN
        Firmware Revision:  N2010101
        Media Serial Num:
        Media Manufacturer:
        Transport:          Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
        Used: unknown (minor revision code 0x006d)
        Supported: 10 9 8 7 6 5
        Likely used: 10
Configuration:
        Logical         max     current
        cylinders       16383   0
        heads           16      0
        sectors/track   63      0
        --
        LBA    user addressable sectors:   268435455
        LBA48  user addressable sectors:   468862128
        Logical  Sector size:                   512 bytes
        Physical Sector size:                  4096 bytes
        Logical Sector-0 offset:                  0 bytes
        device size with M = 1024*1024:      228936 MBytes
        device size with M = 1000*1000:      240057 MBytes (240 GB)
        cache/buffer size  = unknown
        Form Factor: 2.5 inch
        Nominal Media Rotation Rate: Solid State Device
Capabilities:
        LBA, IORDY(can be disabled)
        Queue depth: 32
        Standby timer values: spec'd by Standard, no device specific minimum
        R/W multiple sector transfer: Max = 1   Current = 1
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    SMART feature set
                Security Mode feature set
           *    Power Management feature set
           *    Write cache
           *    Look-ahead
           *    WRITE_BUFFER command
           *    READ_BUFFER command
           *    NOP cmd
           *    DOWNLOAD_MICROCODE
           *    48-bit Address feature set
           *    Mandatory FLUSH_CACHE
           *    FLUSH_CACHE_EXT
           *    SMART error logging
           *    SMART self-test
           *    General Purpose Logging feature set
           *    WRITE_{DMA|MULTIPLE}_FUA_EXT
           *    64-bit World wide name
           *    IDLE_IMMEDIATE with UNLOAD
           *    WRITE_UNCORRECTABLE_EXT command
           *    {READ,WRITE}_DMA_EXT_GPL commands
           *    Segmented DOWNLOAD_MICROCODE
                unknown 119[6]
           *    unknown 119[8]
           *    Gen1 signaling speed (1.5Gb/s)
           *    Gen2 signaling speed (3.0Gb/s)
           *    Gen3 signaling speed (6.0Gb/s)
           *    Native Command Queueing (NCQ)
           *    Phy event counters
           *    READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
           *    Software settings preservation
           *    SMART Command Transport (SCT) feature set
           *    SCT Write Same (AC2)
           *    SCT Error Recovery Control (AC3)
           *    SCT Features Control (AC4)
           *    SCT Data Tables (AC5)
           *    SANITIZE_ANTIFREEZE_LOCK_EXT command
           *    SANITIZE feature set
           *    CRYPTO_SCRAMBLE_EXT command
           *    OVERWRITE_EXT command
           *    BLOCK_ERASE_EXT command
           *    reserved 69[2]
           *    reserved 69[3]
           *    reserved 69[4]
           *    Data Set Management TRIM supported (limit 4 blocks)
           *    Deterministic read ZEROs after TRIM
Security:
        Master password revision code = 65534
                supported
        not     enabled
        not     locked
        not     frozen
        not     expired: security count
                supported: enhanced erase
        4min for SECURITY ERASE UNIT. 4min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 55cd2e414d4ec103
        NAA             : 5
        IEEE OUI        : 5cd2e4
        Unique ID       : 14d4ec103
Checksum: correct

root @ quadpi # smartctl -a /dev/sda
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201NE240AGN
Firmware Version: 80003040
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Sat Apr 25 14:08:02 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
Error logging capability:        (0x00) Error logging NOT supported.
                                        No General Purpose Logging support.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported

==================================================================================================================================================================================

root @ quadpi # smartctl -a /dev/sdb
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201DS240AGN
LU WWN Device Id: 5 5cd2e4 14d4ec103
Firmware Version: N2010101
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr 25 14:08:25 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x79) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (   2) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2
170 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0
174 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
175 Power_Loss_Cap_Test     0x0033   100   100   010    Pre-fail  Always       -       14230 (3 21)
183 SATA_Downshift_Count    0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   090    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
190 Temperature_Case        0x0022   071   071   000    Old_age   Always       -       29 (Min/Max 23/29)
192 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
194 Temperature_Internal    0x0022   100   100   000    Old_age   Always       -       29
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
199 CRC_Error_Count         0x003e   100   100   000    Old_age   Always       -       0
225 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
226 Workld_Media_Wear_Indic 0x0032   100   100   000    Old_age   Always       -       0
227 Workld_Host_Reads_Perc  0x0032   100   100   000    Old_age   Always       -       100
228 Workload_Minutes        0x0032   100   100   000    Old_age   Always       -       21
232 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
233 Media_Wearout_Indicator 0x0032   100   100   000    Old_age   Always       -       0
234 Thermal_Throttle        0x0032   100   100   000    Old_age   Always       -       0/0
241 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
242 Host_Reads_32MiB        0x0032   100   100   000    Old_age   Always       -       0
243 NAND_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       52

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


==================================================================================================================================================================================

root @ quadpi # smartctl -a /dev/sdc
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201R2240AGN
Firmware Version: 80003040
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Sat Apr 25 14:08:39 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
Error logging capability:        (0x00) Error logging NOT supported.
                                        No General Purpose Logging support.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported


==================================================================================================================================================================================

root @ quadpi # smartctl -a /dev/sdd
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201N7240AGN
LU WWN Device Id: 5 5cd2e4 14d4ec180
Firmware Version: N2010101
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr 25 14:09:05 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x79) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (   2) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2
170 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0
174 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
175 Power_Loss_Cap_Test     0x0033   100   100   010    Pre-fail  Always       -       13950 (3 22)
183 SATA_Downshift_Count    0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   090    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
190 Temperature_Case        0x0022   071   071   000    Old_age   Always       -       29 (Min/Max 23/29)
192 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
194 Temperature_Internal    0x0022   100   100   000    Old_age   Always       -       29
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
199 CRC_Error_Count         0x003e   100   100   000    Old_age   Always       -       0
225 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
226 Workld_Media_Wear_Indic 0x0032   100   100   000    Old_age   Always       -       0
227 Workld_Host_Reads_Perc  0x0032   100   100   000    Old_age   Always       -       100
228 Workload_Minutes        0x0032   100   100   000    Old_age   Always       -       22
232 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
233 Media_Wearout_Indicator 0x0032   100   100   000    Old_age   Always       -       0
234 Thermal_Throttle        0x0032   100   100   000    Old_age   Always       -       0/0
241 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
242 Host_Reads_32MiB        0x0032   100   100   000    Old_age   Always       -       0
243 NAND_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       52

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

setq · April 25, 2020, 4:43pm

Hello daniel,

The JMS561 does not support TRIM, which is not determined by the firmware.

In addition, sda and sdb use the same JMS561, sdc and sdd use the same JMS561.

setq · April 25, 2020, 4:51pm

The red light is an error light. An error may have occurred while reading or writing.

daniel · April 26, 2020, 7:56am

Thanks for the quick reply

Can you explain why the featureset/ata version for sda/sdc are different from sdb/sdd?

setq · April 26, 2020, 9:26am

Maybe there is something wrong with the firmware.

I will try to burn different firmware to test.

I’ll let you know if there’s any progress.

daniel · May 20, 2020, 8:04pm

Hey setq,

It’s been 3.5 weeks so far. Has there been any progress? Is there anything I can do to help?

setq · May 21, 2020, 1:37am

I tested several firmware, one of which enabled sda and sdc to have the same firmware.

But I only had one board at that time, the test showed some instability, I will take a new board to test again in the next two days.

setq · May 22, 2020, 11:42am

I found two firmware that are available, both of which are not perfect, but can solve some of the problems with the current firmware.

I will write down the detailed method tomorrow.

daniel · June 6, 2020, 11:31am

Hey setq

any updates?

setq · June 8, 2020, 8:34am

@daniel
I’m sorry for the delay. Please check out this post How to upgrade F/W with jms561 under Raspberry Pi

Yazik · June 29, 2020, 6:25am

Hi! I have this problem to! I already upgrade FW, but first slot have issue(SATA1), second is good(SATA2). I have only two disks. Any ideas?

setq · June 29, 2020, 6:30am

Check disks via lsblk or OMV?

Yazik · June 29, 2020, 8:47am

Disks work fine. I try LVM - speed of R|W good, but spin dont wanna sleep never. After that i check smart.

pi@nas:~ $ sudo smartctl -a /dev/sda
smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.118-v7l+] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA HDWL120
Serial Number:    20AZTEL4T
Firmware Version: 80103060
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Mon Jun 29 14:38:09 2020 +06
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (  25)	The self-test routine was aborted by
					the host.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					No General Purpose Logging support.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 343) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       1701
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       32
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       105
 10 Spin_Retry_Count        0x0033   100   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       31
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       2
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       1571
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       31 (Min/Max 22/48)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   253   000    Old_age   Always       -       0
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       0
222 Loaded_Hours            0x0032   100   100   000    Old_age   Always       -       14
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       256
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

Read SMART Error Log failed: scsi error aborted command

Read SMART Self-test Log failed: scsi error aborted command

Read SMART Selective Self-test Log failed: scsi error aborted command

pi@nas:~ $ sudo smartctl -a /dev/sdb
smartctl 6.6 2017-11-05 r4594 [armv7l-linux-4.19.118-v7l+] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA HDWL120
Serial Number:    20AZTEL8T
LU WWN Device Id: 5 000039 9d2103ebe
Firmware Version: JT000A
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Jun 29 14:38:13 2020 +06
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
					was completed without error.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 340) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       1689
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       40
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       103
 10 Spin_Retry_Count        0x0033   100   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       22
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       1
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       255
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       30 (Min/Max 22/46)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   253   000    Old_age   Always       -       0
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       0
222 Loaded_Hours            0x0032   100   100   000    Old_age   Always       -       8
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       264
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%       102         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

pi@nas:~ $ lsblk
NAME        MAJ:MIN RM  SIZE RO TYPE MOUNTPOINT
sda           8:0    0  1.8T  0 disk 
sdb           8:16   0  1.8T  0 disk 
mmcblk0     179:0    0 58.1G  0 disk 
├─mmcblk0p1 179:1    0  256M  0 part /boot
└─mmcblk0p2 179:2    0 57.9G  0 part /
pi@nas:~ $

Fw version:

pi@nas:~/jms561-fw-update $ sudo ./JMS561FwUpdate -d /dev/sda -v
Bridge Firmware Version: v8.1.3.6

pi@nas:~/jms561-fw-update $ sudo ./JMS561FwUpdate -d /dev/sdb -v
Bridge Firmware Version: v8.1.3.6

setq · June 29, 2020, 9:01am

Try using hdparm -S to set the standby timeout.

Yazik · June 29, 2020, 9:13am

Ok i will, but what to do with smart issue with SATA? Or this is fine?
I will set APM on first disk like on second - 128:

pi@nas:~/jms561-fw-update $ sudo hdparm -I /dev/sda | grep level
SG_IO: bad/missing sense data, sb[]: 70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Advanced power management level: disabled
pi@nas:~/jms561-fw-update $ sudo hdparm -I /dev/sdb | grep level
Advanced power management level: 128
pi@nas:~/jms561-fw-update $ sudo hdparm -B 128 /dev/sda

/dev/sda:
setting Advanced Power Management level to 0x80 (128)
APM_level = 128
pi@nas:~/jms561-fw-update $ sudo hdparm -I /dev/sda | grep level
SG_IO: bad/missing sense data, sb[]: 70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Advanced power management level: 128
pi@nas:~/jms561-fw-update $ sudo hdparm -I /dev/sdb

/dev/sdb:

ATA device, with non-removable media
Model Number: TOSHIBA HDWL120
Serial Number: 20AZTEL8T
Firmware Revision: JT000A
Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
Used: unknown (minor revision code 0x006d)
Supported: 10 9 8 7 6 5
Likely used: 10
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63

CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 3907029168
Logical Sector size: 512 bytes
Physical Sector size: 4096 bytes
Logical Sector-0 offset: 0 bytes
device size with M = 10241024: 1907729 MBytes
device size with M = 10001000: 2000398 MBytes (2000 GB)
cache/buffer size = unknown
Form Factor: 2.5 inch
Nominal Media Rotation Rate: 5400
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec’d by Standard, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = 16
Advanced power management level: 128
DMA: sdma0 sdma1 sdma2 mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 *udma5
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
Power-Up In Standby feature set
* SET_FEATURES required to spinup after power up
SET_MAX security extension
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* IDLE_IMMEDIATE with UNLOAD
Write-Read-Verify feature set
* WRITE_UNCORRECTABLE_EXT command
* {READ,WRITE}_DMA_EXT_GPL commands
* Segmented DOWNLOAD_MICROCODE
unknown 119[6]
unknown 119[9]
* Gen1 signaling speed (1.5Gb/s)
* Gen2 signaling speed (3.0Gb/s)
* Gen3 signaling speed (6.0Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
* Idle-Unload when NCQ is active
* Host automatic Partial to Slumber transitions
* Device automatic Partial to Slumber transitions
* READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
DMA Setup Auto-Activate optimization
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Write Same (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
* SANITIZE_ANTIFREEZE_LOCK_EXT command
* SANITIZE feature set
* OVERWRITE_EXT command
* reserved 69[1]
* reserved 69[3]
* DOWNLOAD MICROCODE DMA command
Security:
Master password revision code = 65534
supported
not enabled
not locked
not frozen
not expired: security count
supported: enhanced erase
412min for SECURITY ERASE UNIT. 412min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50000399d2103ebe
NAA : 5
IEEE OUI : 000039
Unique ID : 9d2103ebe
Checksum: correct
pi@nas:~/jms561-fw-update $ sudo hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media
Model Number: TOSHIBA HDWL120
Serial Number: 20AZTEL4T
Firmware Revision: 80103060
Standards:
Supported: 7 6 5 4
Likely used: 7
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63

CHS current addressable sectors: 16514064
LBA user addressable sectors: 268435455
LBA48 user addressable sectors: 3907029168
SG_IO: bad/missing sense data, sb[]: 70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Logical Sector size: 512 bytes
Physical Sector size: 512 bytes
device size with M = 10241024: 1907729 MBytes
device size with M = 10001000: 2000398 MBytes (2000 GB)
cache/buffer size = unknown
Capabilities:
LBA, IORDY(can be disabled)
Standby timer values: spec’d by Vendor, no device specific minimum
R/W multiple sector transfer: Max = 1 Current = 1
Advanced power management level: 128
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=240ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* Advanced Power Management feature set
SET_MAX security extension
* 48-bit Address feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* Gen1 signaling speed (1.5Gb/s)
* Gen2 signaling speed (3.0Gb/s)
* Gen3 signaling speed (6.0Gb/s)
* Software settings preservation
Security:
supported
not enabled
not locked
frozen
not expired: security count
not supported: enhanced erase
more than 508min for SECURITY ERASE UNIT.
Checksum: correct

Yazik · June 29, 2020, 11:57am

Any idea of sata issue? I try change slots, but nothing change. Try to replace sda with sdb - steel nothing.
I need wait for new FW from you or…?

setq · June 29, 2020, 4:38pm

It doesn’t matter. Just ignore it.

eskimo · July 1, 2020, 9:25am

The firmware doesn’t read or allow smartctl to trigger self tests or extended test on the hdd… shows as missing ata info… but reading attributes are fine…

Hdparm will not work… u have to use the firmware update tool and set “-t 120” flag for 120min delay before spindown…

[Quad Sata Kit] SATA issues on 2/4 slots

ATA device, with non-removable media Model Number: TOSHIBA HDWL120 Serial Number: 20AZTEL4T Firmware Revision: 80103060 Standards: Supported: 7 6 5 4 Likely used: 7 Configuration: Logical max current cylinders 16383 16383 heads 16 16 sectors/track 63 63

ATA device, with non-removable media
Model Number: TOSHIBA HDWL120
Serial Number: 20AZTEL4T
Firmware Revision: 80103060
Standards:
Supported: 7 6 5 4
Likely used: 7
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63