[Quad Sata Kit] SATA issues on 2/4 slots

Hello,

I am facing SATA issues on 2 of the 4 slots on my Quad Sata Kit. The first and third slot (sda and sdc) end up using an incredibly old SATA version and throw errors. They’re missing a lot of features that make me not want to use them (TRIM for example).

Other issues are that at random disks give a red LED eventhough they can write data just fine. After a reboot the red LED goes away. Happened 4x on disk 1, 1, 3 and 4.

Things I have tried are:

  • Ubuntu 20.04
  • Raspbian Buster
  • 4x Samsung 850 Pro 1TB SSD
  • 4x Intel DC S3520 240GB SSD
  • A mix of the two types of SSDs

At first I ran Ubuntu 20.04. I have also installed a fresh up-to-date Raspbian Buster on my rpi4 and did nothing else but run the installation script.

I have spent 4 hours debugging with Norbert

root @ quadpi # hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media
        Model Number:       INTEL SSDSC2BB240G7
        Serial Number:      PHDV642201NE240AGN
        Firmware Revision:  80003040
Standards:
        Supported: 7 6 5 4
        Likely used: 7
Configuration:
        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:    16514064
        LBA    user addressable sectors:   268435455
        LBA48  user addressable sectors:   468862128
SG_IO: bad/missing sense data, sb[]:  70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
SG_IO: bad/missing sense data, sb[]:  70 00 0b 00 00 00 00 0a 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        Logical  Sector size:                   512 bytes [ Supported: 0 0 ]
        Physical Sector size:                   512 bytes
        device size with M = 1024*1024:      228936 MBytes
        device size with M = 1000*1000:      240057 MBytes (240 GB)
        cache/buffer size  = unknown
Capabilities:
        LBA, IORDY(can be disabled)
        Standby timer values: spec'd by Vendor, no device specific minimum
        R/W multiple sector transfer: Max = 1   Current = 1
        Advanced power management level: disabled
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=240ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    SMART feature set
                Security Mode feature set
           *    Power Management feature set
           *    Write cache
                Look-ahead
           *    Host Protected Area feature set
           *    WRITE_BUFFER command
           *    READ_BUFFER command
           *    NOP cmd
                Advanced Power Management feature set
                SET_MAX security extension
           *    48-bit Address feature set
           *    Mandatory FLUSH_CACHE
           *    FLUSH_CACHE_EXT
           *    WRITE_{DMA|MULTIPLE}_FUA_EXT
           *    Gen1 signaling speed (1.5Gb/s)
           *    Gen2 signaling speed (3.0Gb/s)
           *    Gen3 signaling speed (6.0Gb/s)
           *    Software settings preservation
Security:
                supported
        not     enabled
        not     locked
                frozen
        not     expired: security count
        not     supported: enhanced erase
        more than 508min for SECURITY ERASE UNIT.
Checksum: correct
root @ quadpi # hdparm -I /dev/sdb

/dev/sdb:

ATA device, with non-removable media
        Model Number:       INTEL SSDSC2BB240G7
        Serial Number:      PHDV642201DS240AGN
        Firmware Revision:  N2010101
        Media Serial Num:
        Media Manufacturer:
        Transport:          Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
        Used: unknown (minor revision code 0x006d)
        Supported: 10 9 8 7 6 5
        Likely used: 10
Configuration:
        Logical         max     current
        cylinders       16383   0
        heads           16      0
        sectors/track   63      0
        --
        LBA    user addressable sectors:   268435455
        LBA48  user addressable sectors:   468862128
        Logical  Sector size:                   512 bytes
        Physical Sector size:                  4096 bytes
        Logical Sector-0 offset:                  0 bytes
        device size with M = 1024*1024:      228936 MBytes
        device size with M = 1000*1000:      240057 MBytes (240 GB)
        cache/buffer size  = unknown
        Form Factor: 2.5 inch
        Nominal Media Rotation Rate: Solid State Device
Capabilities:
        LBA, IORDY(can be disabled)
        Queue depth: 32
        Standby timer values: spec'd by Standard, no device specific minimum
        R/W multiple sector transfer: Max = 1   Current = 1
        DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
             Cycle time: min=120ns recommended=120ns
        PIO: pio0 pio1 pio2 pio3 pio4
             Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
        Enabled Supported:
           *    SMART feature set
                Security Mode feature set
           *    Power Management feature set
           *    Write cache
           *    Look-ahead
           *    WRITE_BUFFER command
           *    READ_BUFFER command
           *    NOP cmd
           *    DOWNLOAD_MICROCODE
           *    48-bit Address feature set
           *    Mandatory FLUSH_CACHE
           *    FLUSH_CACHE_EXT
           *    SMART error logging
           *    SMART self-test
           *    General Purpose Logging feature set
           *    WRITE_{DMA|MULTIPLE}_FUA_EXT
           *    64-bit World wide name
           *    IDLE_IMMEDIATE with UNLOAD
           *    WRITE_UNCORRECTABLE_EXT command
           *    {READ,WRITE}_DMA_EXT_GPL commands
           *    Segmented DOWNLOAD_MICROCODE
                unknown 119[6]
           *    unknown 119[8]
           *    Gen1 signaling speed (1.5Gb/s)
           *    Gen2 signaling speed (3.0Gb/s)
           *    Gen3 signaling speed (6.0Gb/s)
           *    Native Command Queueing (NCQ)
           *    Phy event counters
           *    READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
           *    Software settings preservation
           *    SMART Command Transport (SCT) feature set
           *    SCT Write Same (AC2)
           *    SCT Error Recovery Control (AC3)
           *    SCT Features Control (AC4)
           *    SCT Data Tables (AC5)
           *    SANITIZE_ANTIFREEZE_LOCK_EXT command
           *    SANITIZE feature set
           *    CRYPTO_SCRAMBLE_EXT command
           *    OVERWRITE_EXT command
           *    BLOCK_ERASE_EXT command
           *    reserved 69[2]
           *    reserved 69[3]
           *    reserved 69[4]
           *    Data Set Management TRIM supported (limit 4 blocks)
           *    Deterministic read ZEROs after TRIM
Security:
        Master password revision code = 65534
                supported
        not     enabled
        not     locked
        not     frozen
        not     expired: security count
                supported: enhanced erase
        4min for SECURITY ERASE UNIT. 4min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 55cd2e414d4ec103
        NAA             : 5
        IEEE OUI        : 5cd2e4
        Unique ID       : 14d4ec103
Checksum: correct
root @ quadpi # smartctl -a /dev/sda
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201NE240AGN
Firmware Version: 80003040
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Sat Apr 25 14:08:02 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
Error logging capability:        (0x00) Error logging NOT supported.
                                        No General Purpose Logging support.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported

==================================================================================================================================================================================

root @ quadpi # smartctl -a /dev/sdb
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201DS240AGN
LU WWN Device Id: 5 5cd2e4 14d4ec103
Firmware Version: N2010101
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr 25 14:08:25 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x79) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (   2) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2
170 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0
174 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
175 Power_Loss_Cap_Test     0x0033   100   100   010    Pre-fail  Always       -       14230 (3 21)
183 SATA_Downshift_Count    0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   090    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
190 Temperature_Case        0x0022   071   071   000    Old_age   Always       -       29 (Min/Max 23/29)
192 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
194 Temperature_Internal    0x0022   100   100   000    Old_age   Always       -       29
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
199 CRC_Error_Count         0x003e   100   100   000    Old_age   Always       -       0
225 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
226 Workld_Media_Wear_Indic 0x0032   100   100   000    Old_age   Always       -       0
227 Workld_Host_Reads_Perc  0x0032   100   100   000    Old_age   Always       -       100
228 Workload_Minutes        0x0032   100   100   000    Old_age   Always       -       21
232 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
233 Media_Wearout_Indicator 0x0032   100   100   000    Old_age   Always       -       0
234 Thermal_Throttle        0x0032   100   100   000    Old_age   Always       -       0/0
241 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
242 Host_Reads_32MiB        0x0032   100   100   000    Old_age   Always       -       0
243 NAND_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       52

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


==================================================================================================================================================================================

root @ quadpi # smartctl -a /dev/sdc
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201R2240AGN
Firmware Version: 80003040
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Sat Apr 25 14:08:39 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x00)         Offline data collection not supported.
SMART capabilities:            (0x0000) Automatic saving of SMART data                                  is not implemented.
Error logging capability:        (0x00) Error logging NOT supported.
                                        No General Purpose Logging support.

SMART Error Log not supported

SMART Self-test Log not supported

Selective Self-tests/Logging not supported


==================================================================================================================================================================================

root @ quadpi # smartctl -a /dev/sdd
smartctl 7.1 2019-12-30 r5022 [aarch64-linux-5.4.0-1008-raspi] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Intel 730 and DC S35x0/3610/3700 Series SSDs
Device Model:     INTEL SSDSC2BB240G7
Serial Number:    PHDV642201N7240AGN
LU WWN Device Id: 5 5cd2e4 14d4ec180
Firmware Version: N2010101
User Capacity:    240,057,409,536 bytes [240 GB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Sat Apr 25 14:09:05 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x79) SMART execute Offline immediate.
                                        No Auto Offline data collection support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (   2) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  5 Reallocated_Sector_Ct   0x0032   100   100   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2
170 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0
172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0
174 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
175 Power_Loss_Cap_Test     0x0033   100   100   010    Pre-fail  Always       -       13950 (3 22)
183 SATA_Downshift_Count    0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0033   100   100   090    Pre-fail  Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
190 Temperature_Case        0x0022   071   071   000    Old_age   Always       -       29 (Min/Max 23/29)
192 Unsafe_Shutdown_Count   0x0032   100   100   000    Old_age   Always       -       0
194 Temperature_Internal    0x0022   100   100   000    Old_age   Always       -       29
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
199 CRC_Error_Count         0x003e   100   100   000    Old_age   Always       -       0
225 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
226 Workld_Media_Wear_Indic 0x0032   100   100   000    Old_age   Always       -       0
227 Workld_Host_Reads_Perc  0x0032   100   100   000    Old_age   Always       -       100
228 Workload_Minutes        0x0032   100   100   000    Old_age   Always       -       22
232 Available_Reservd_Space 0x0033   100   100   010    Pre-fail  Always       -       0
233 Media_Wearout_Indicator 0x0032   100   100   000    Old_age   Always       -       0
234 Thermal_Throttle        0x0032   100   100   000    Old_age   Always       -       0/0
241 Host_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       0
242 Host_Reads_32MiB        0x0032   100   100   000    Old_age   Always       -       0
243 NAND_Writes_32MiB       0x0032   100   100   000    Old_age   Always       -       52

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
1 Like

Hello daniel,

The JMS561 does not support TRIM, which is not determined by the firmware.

In addition, sda and sdb use the same JMS561, sdc and sdd use the same JMS561.

The red light is an error light. An error may have occurred while reading or writing.

Thanks for the quick reply :slight_smile:

Can you explain why the featureset/ata version for sda/sdc are different from sdb/sdd?

Maybe there is something wrong with the firmware.

I will try to burn different firmware to test.

I’ll let you know if there’s any progress.

Hey setq,

It’s been 3.5 weeks so far. Has there been any progress? Is there anything I can do to help?

I tested several firmware, one of which enabled sda and sdc to have the same firmware.

But I only had one board at that time, the test showed some instability, I will take a new board to test again in the next two days.

1 Like

I found two firmware that are available, both of which are not perfect, but can solve some of the problems with the current firmware.

I will write down the detailed method tomorrow.