X2L won't boot at all - just a single flash of the red LED

#21

Just for the record, the failed (out of the box) X2L that I have originally reported on here is the 8GB version without EMMC. I also tried multiple PD adapters (with 12V support, not all PD adapters support 12V output), to no avail.

I still have not sent mine in for replacement because the post to send it to China would cost roughly $40 which is about the same price as a brand new 2GB X2L. I am hoping someone discovers a solution to this problem that doesn’t involve physically returning it at my expense.

#22

it’s been nearly 3 months since this was first reported and others have reported the same issue. Has there been any determination of whether this is a full hardware failure or is there possibly some way to revive this board in the field without returning it?

#23

Hello friend. it seems that the current on your board has never exceeded 0.6A, and the LED light has not remained continuously red/white. Could you please take a video of the LED status when the board is powered on?
It appears to be a problem related the power failure on the board, and we are unable to address it effectively remotely.

#24

I can’t upload the video, so I put it in google drive. Click the link to see it. https://drive.google.com/file/d/1NF8tc7YBSMCnhDu-EXyO_RNl3oor3LlI/view?usp=share_link

#25

+1 - just received my 8GB X2L, board version 1.3 from RS components in the UK. I have tried several PSU, with and without RTC battery, no storage and then with NVME installed - I see the same; just one brief flash of red LED next to power button, no other indication, nothing on HDMI
X2L-poweron-fail

#26

Does your PSU supports PD? Without RTC battery, the first time booting will take very long, please wait for 1 to 2 minutes for the first time booting.

#27

Thanks for the reply - yes it’s a PD power supply and the meter indicates 12V supply to the board. I read that the red and white LEDs shoud be on for a while each boot with no RTC battery, but I only see the red LED blink and no white LED at all - the GIF I shared does show all this, but very small :grinning:
Is there anything else I can do? - there is no emmc populated.
X2L-poweron-fail%20(1)

#28

I spoke with RS and they replaced the board. Replacement works fine