Rock Pi not installing neither Windows nor Ubuntu

#1

Hi there. It´s Jesus. I´m new here. I just got my Rock Pi 4/32 GB some days ago and I was trying to install any operating system. It doesn´t really matter wheter I get Windows or Ubuntu but I guess with 32 Gb Ubuntu will be more suitable, so that´s what I´ve done. The thing is that I plug a USB-C charger (with outputs 5V/3A, 9V/2A, 12V/1,5A) and blue light turns on, but green LED lights dim. I´m able to access to the BIOS by holding DEL key in the keyboard but when I select my USB in the boot options, it does literally nothing. The screen goes dark. Do you figure out what it´s going on? May be it´s any power issue?

Thanks you in advanced!

#2

when I select my USB in the boot options, it does literally nothing

Mostly like the USB disk doesn’t contain bootable OS images.

1 Like
#3

I have followed the instructions from the tutorial. Actually, with the same USB and image i’m able to boot from my personal computer…

#4

For bootable Windows USB disk, there are two formats, the legacy one and the UEFI boot. ROCK Pi X can only support the UEFI boot. Is your bootable disk made from the following instructions?

https://wiki.radxa.com/RockpiX/install/Windows.iso

#5

As I said, I decided installing Ubuntu since I got the 4/32Gb board. The following are the steps I have followed in order to get Ubuntu 20.04LTS installed:

Identify my USB as /dev/sda:

dmesg
dmesg.png1105×664 161 KB

Build the iso image of Ubuntu 20.04 in this USB:

copy
copy.png1442×285 61.7 KB

Once I got here, I plug everything to my board and the screen goes back again when I select the USB in the boot menu. Now I’m afraid at some point I changed the configuration of the BIOS by accident and I screwed everything up…

By the way, this is the appearance my board has when I plug the USB-C. Is this normal? Shouldn’t the green LED shine more?

sbc
sbc.jpeg1042×1600 250 KB

#6

Hey there. Any suggestions, please?

#7

I suggest you update the bios to the default setting by flashing the BIOS in the UEFI shell.

#8

I can’t do that either because when selectin the option “UEFI: Built-in EFI shell” in the “Save & Exit” inteface, my screen goes dark again… I guess this behaviour it’s not normal. There must be something wrong with my Rock Pi and I don’t know what it is.

Thanks for your help.