Rock Pi 4 freezing after 5-6 minutes: spin lock

#1

Hi there,

I just set up a Rock PI 4B, and have installed Debian Stretch on a NVME drive.

After starting the OS, it works fine for about 5-6 minutes, but then I receive the following errors in the syslog:

Message from syslogd@orchard at Nov 28 16:48:22 …
kernel:[ 850.860461] Internal error: : 96000210 [#1] SMP

Message from syslogd@orchard at Nov 28 16:48:22 …
kernel:[ 857.931038] BUG: spinlock lockup suspected on CPU#1, nvme/148

Message from syslogd@orchard at Nov 28 16:48:22 …
kernel:[ 857.931551] lock: 0xffffff80092504e0, .magic: dead4ead, .owner: nvme/148, .owner_cpu: 1

Message from syslogd@orchard at Nov 28 16:48:22 …
kernel:[ 860.707724] BUG: spinlock lockup suspected on CPU#4, mali-hist-dump/727

Message from syslogd@orchard at Nov 28 16:48:22 …
kernel:[ 860.708302] lock: 0xffffff80092504e0, .magic: dead4ead, .owner: nvme/148, .owner_cpu: 1

And then the system becomes unresponsive and I need to do a hard reboot. Does this indicate an issue with my NVME drive?

Thanks for any suggestions on how to resolve this.

#2

Well, it would be easy to indicate what exactly go wrong, do you have microsd card?

#3

Yes, I do. I can try booting up from that and see if the same problem occurs to confirm if it is the NVME.

#4

So in the process of switching back over to the SD card, I’ve found that the problem only occurs with the case on. I think it may be heat-related, or it’s slightly pinching the ribbon cable connecting the nvme?

#5

Check that there is no shortcuts between case and sbc