ROCK 5 ITX No Video/LAN/USB

#1

I am setting up a new ROCK 5 ITX. Going by the documentation I attached the Radxa cooler, and mounted the board in my case. I hooked up the ATX PSU, an HDMI monitor, ethernet, and USB keyboard. When I power it on, the blue power LED lights up, and the cooler fan spins up, and that’s it. No signal from either HDMI port, and no link when I attach an ethernet cable to either LAN port. The indicator LEDs on the keyboard do not light either. I have tried shorting the pins for the power button on the front panel, with no result.

Any suggestions for what to try next? Thanks!

#2

Did you install any OS on any boot device? Like others, mine didn’t come with Roobi OS installed, and I had to test with an image written to an SD card to see any kind of response.

1 Like
#3

Thank you once again! The image on my SD card was corrupted. I was using Etcher to write my SD card, but this issue was corrupting the written image: https://github.com/balena-io/etcher/issues/4396, I changed to using dd to write the image and the system booted up to the login screen.

$ ls -alh
total 23546496
drwxr-xr-x    4 blake  staff   128B Feb 16 13:48 .
drwxr-xr-x  117 blake  staff   3.7K Feb 16 13:34 ..
-rw-r--r--    1 blake  staff   7.0G Feb 15 17:42 rock-5-itx_bookworm_kde_b3.output.img
-rw-r--r--    1 blake  staff   5.6G Feb 16 13:27 rock-5-itx_debian_bullseye_kde_b6.img
$ sudo dd if=./rock-5-itx_bookworm_kde_b3.output.img of=/dev/disk9 bs=512 status=progress
7512490496 bytes (7512 MB, 7164 MiB) transferred 1126.030s, 6672 kB/s
14680058+0 records in
14680058+0 records out
7516189696 bytes transferred in 1126.597074 secs (6671586 bytes/sec)
$ diskutil list
...
/dev/disk9 (external, physical):
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      GUID_partition_scheme                        *128.0 GB   disk9
   1:           Linux Filesystem                         16.8 MB    disk9s1
   2:           Linux Filesystem                         314.6 MB   disk9s2
   3:           Linux Filesystem                         7.2 GB     disk9s3
                    (free space)                         120.5 GB   -