OLED Does not update or Scroll

I have the Quad Sata hat on an RPI4 and it is working, only problem I have is that after and short time the OLED no longer updates or Scrolls the text, also fan is at 100% most of the time.
Tired to update the firmware using windows the the USB keeps dropping out.
I am new to the PI world and would like some help.

Thanks

Nothing to do with the firmware, no need to update the firmware.

It could be that when the temp gets too high the screen freezes.