No OS (eg. ROOBI) pre-installed

Hi,
Just received my 8GB RAM Rock 5 ITX board yesterday. Great.
I had a quick fright when powering it on since nothing happened at all… Hopefully, plugging the usb-c to my PC shows that the BootROM was running, meaning it didn’t found any valid booting image.

Booting with microSD image was fine, and give me a way to check the eMMC and SPI content… they are empty.

I don’t really care since my first action would be to erase them, but I wonder if other customer will not be unhappy to not have a “ROOBI OS is Pre-installed on Onboard eMMC”, ready to boot, as claimed bu product description…

Arnaud