My Rock 5A won't boot

Hi, my Radxa Rock 5a won’t boot.
My power charger is the official Radxa PD 30W one.
When i received my board, i flashed dietpi into eMMC 16GB module and plug it into Radxa Rock 5a but nothing happened, only steady green light. Then i bought a Samsung Evo Plus SD card, flashed Armbian_25.2.3_Rock-5a_bookworm_current_6.12.21_minimal.img image, plugged in and booted rock 5a, still nothing happened, only green light. I tried other images but no image works:

  • Armbian_25.2.3_Rock-5a_bookworm_current_6.12.21_minimal.img
  • Armbian_25.2.3_Rock-5a_bookworm_vendor_6.1.99_minimal.img
  • Armbian_25.2.3_Rock-5a_noble_vendor_6.1.99.img
  • DietPi_ROCK5A-ARMv8-Trixie.img
  • rock-5a_debian_bullseye_cli_b18.img

I tried debug using UART console and got this message:

DDR 9fa84341ce typ 24/09/06-09:51:11,fwver: v1.18
unknown device
If no 'may be ch* soldering abnormality' is printed, it may be ch0 soldering abnormality
error
ERR

Is my unit defective? It won’t boot because my unit RAM is broken?

You can contact the merchant where you made the purchase for repair.