Q: My ROCK 5B doesn’t boot, how to check if it’s dead
To troubleshoot if ROCK 5B is defective in the following steps:
Power off the ROCK 5B, remove eMMC module, SD card, NVMe SSD
Press and hold the maskrom button(label 32)
Plug the ROCK 5B USB C to PC with USB A to C cable
Check if there is new USB device in the PC Device Manager, if yes, the ROCK 5B is live. If not, try other USB ports, we recommend to connect ROCK 5B to the back panel of the PC.
When following this procedure should the indicator light remain solid green?