I would like to talk about Radxa’s approach to the design concept of their boards. At my company we are looking at various SBCs to see which ones can be used for various purposes. We bought a Rock Pi X with a view to using it as a very lightweight Windows 10 platform.
When you first get this product there are lots of steps that one has to go through just to get the OS loaded, let alone making it work with specific applications, etc. One could almost say that it’s like a puzzle, made for the entertainment of enthusiasts. Fair enough you may say but companies don’t have time to waste like this. The Rock Pi has turned out to be far more expensive than a high end laptop because of all the time we have wasted trying to get it working. It wouldn’t be so bad if they assigned someone to watch the forums but we haven’t had any reply to our query on the forum. We are clearly not alone in having problems.
Compare this to the difficulty of getting a LattePanda working. Here are my full instructions:
- Plug it in.
- Switch it on.
- Press the start button.
That’s it. It works first time with zero wasted effort. We could therefore get on with our work and it is now loaded up and working with the software it was intended to run. It was so much easier despite the fact that it sits firmly in the same market as the Rock Pi X.
I think there needs to be some sort of ‘health warning’ on these devices which states whether SBCs are either practical devices like the Raspberry Pi which can be used by people who just want to get on with their work or ‘hobby puzzles’ which are designed to keep people entertained in the quest to get them working.