Flash CM5 on emmc storage error

Hi,
I’m first time use the cm5 with cm5-io board, follow setup step from RKDevTool | Radxa Docs to write emmc storage, but get error about usb, looking for help.

and the usb driver seem no working, using windows 11.

thanks for any advise and help.

are you sure u have extracted the .img file?

The problem solve because of board defect, thanks for replay.

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