【求助】CM5 + CM5 IO 刷 emmc 报错

#1

按官网的教程 ： https://docs.radxa.com/en/compute-module/cm5/radxa-os/low-level-dev/rkdevtool

刷的时候出现报错

error%20cm5%20emmc%20burning
error cm5 emmc burning.png968×449 11.7 KB

usb驱动无法识别，我是用win11
usb%20error

#2

请尝试使用rk的驱动安装程序：先卸载再安装

#3

这个是我下载的驱动链接：https://dl.radxa.com/tools/windows/DriverAssitant_v5.0.zip

步骤1：卸载
driver%20uninstall

步骤2：安装
driver%20install

步骤3：UBS 接入电脑(win11)，按maskron按键，然后供电12VDC

cm5%20board
cm5 board.jpg1020×765 439 KB

步骤4：打开软体RKDevTool_Release_v2.96_zh （载点：https://dl.radxa.com/tools/windows/RKDevTool_Release_v2.96_zh.zip）

tool%20296
tool 296.png969×455 9.73 KB

步骤5：导入loader （载点：https://dl.radxa.com/rock5/sw/images/loader/rk3588_spl_loader_v1.15.113.bin）

tool%20296%20loader
tool 296 loader.png961×455 9.72 KB

步骤6：下载镜像，解压镜像，导入镜像img （载点：https://github.com/radxa-build/radxa-cm5-io/releases/download/rsdk-b3/radxa-cm5-io_bookworm_cli_b3.output.img.xz）

tool%20296%20img
tool 296 img.png966×455 9.79 KB

步骤7：点‘强制按地址写’，点‘执行’，然后出现报错。

tool%20296%20error
tool 296 error.png963×455 11.5 KB

补充：在步骤6的时候，device manager是没有usb驱动报错的。这时候再次按‘执行’就会有另一个报错。

tool%20296%20error%20boot
tool 296 error boot.png966×455 10.5 KB

这时如果重新拔插USB就会出现一楼的usb驱动报错。

有路过的大神高抬贵手帮帮忙，全城百姓感激不尽。

#4

@Loong 可以发送一下串口的日志吗

#5
08:57:22 950 瑞芯微开发工具 v2.9.6.0 start run
09:09:40 712 Layer<1-3>:下载Boot开始
09:09:44 538 Layer<1-3>:下载Boot成功
09:09:44 555 Layer<1-3>:等待Maskrom开始
09:09:45 076 Layer<1-3>:等待Maskrom成功
09:09:45 085 Layer<1-3>:测试设备开始
09:09:45 100 Error:RKU_Write–>WriteFile failed,bRet=0,err=31,size=31,write=0
09:10:07 178 INFO:RKU_ResetPipe–>DeviceIoControl OK
09:10:07 179 Error:RKU_Write–>WriteFile failed,bRet=0,err=31,size=31,write=0
09:10:07 225 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
09:10:13 284 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
09:10:15 285 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=31
09:10:15 287 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
09:10:21 349 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
09:10:23 353 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=31
09:10:23 353 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
09:10:24 407 Error:Layer<1-3>:测试设备失败
09:10:24 470 Layer<1-3>: RunProc is ending, ret=0
09:14:20 343 Layer<1-3>:下载Boot开始
09:14:20 410 <LAYER 1-3> ERROR:Boot_VendorRequest–>DeviceIoControl failed,Total(2050),Sended(0),bRet(0),err(1f)
09:14:20 411 <LAYER 1-3> ERROR:DownloadBoot–>Boot_VendorRequest471 failed,index(0)
09:14:20 429 Error:Layer<1-3>:下载Boot失败
09:14:20 462 Layer<1-3>: RunProc is ending, ret=0
09:15:10 187 瑞芯微开发工具 v2.9.6.0 start run
09:15:13 265 Layer<1-3>:下载Boot开始
09:15:13 320 <LAYER 1-3> ERROR:Boot_VendorRequest–>DeviceIoControl failed,Total(2050),Sended(0),bRet(0),err(1f)
09:15:13 322 <LAYER 1-3> ERROR:DownloadBoot–>Boot_VendorRequest471 failed,index(0)
09:15:13 362 Error:Layer<1-3>:下载Boot失败
09:15:13 397 Layer<1-3>: RunProc is ending, ret=0
09:16:21 945 瑞芯微开发工具 v2.9.6.0 start run
09:16:25 444 Layer<1-3>:下载Boot开始
09:16:25 496 <LAYER 1-3> ERROR:Boot_VendorRequest–>DeviceIoControl failed,Total(2050),Sended(0),bRet(0),err(1f)
09:16:25 497 <LAYER 1-3> ERROR:DownloadBoot–>Boot_VendorRequest471 failed,index(0)
09:16:25 529 Error:Layer<1-3>:下载Boot失败
09:16:25 565 Layer<1-3>: RunProc is ending, ret=0
10:39:24 422 瑞芯微开发工具 v2.9.6.0 start run
10:39:42 610 Layer<1-3>:下载Boot开始
10:39:46 438 Layer<1-3>:下载Boot成功
10:39:46 449 Layer<1-3>:等待Maskrom开始
10:39:46 974 Layer<1-3>:等待Maskrom成功
10:39:46 985 Layer<1-3>:测试设备开始
10:39:46 993 Error:RKU_Write–>WriteFile failed,bRet=0,err=31,size=31,write=0
10:39:54 031 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
10:39:54 031 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
10:40:00 079 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
10:40:07 090 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
10:40:07 090 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
10:40:13 128 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
10:40:20 148 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
10:40:20 149 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
10:40:21 204 Error:Layer<1-3>:测试设备失败
10:40:21 257 Layer<1-3>: RunProc is ending, ret=0
10:40:27 653 Layer<1-3>:下载Boot开始
10:40:27 708 <LAYER 1-3> ERROR:Boot_VendorRequest–>DeviceIoControl failed,Total(2050),Sended(0),bRet(0),err(1f)
10:40:27 709 <LAYER 1-3> ERROR:DownloadBoot–>Boot_VendorRequest471 failed,index(0)
10:40:27 723 Error:Layer<1-3>:下载Boot失败
10:40:27 751 Layer<1-3>: RunProc is ending, ret=0
10:41:37 886 Layer<1-3>:测试设备开始
10:41:37 886 Error:RKU_Write–>WriteFile failed,bRet=0,err=31,size=31,write=0
10:41:44 918 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
10:41:44 919 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
10:41:50 969 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
10:41:57 980 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
10:41:57 981 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
10:42:04 034 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
10:42:11 053 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
10:42:11 053 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
10:42:12 072 ERROR:TestDevice failed
10:42:12 076 Error:Layer<1-3>:测试设备失败
10:42:12 099 Layer<1-3>: RunProc is ending, ret=0
#6

你好，这是rkdevtool的日志，我想要的是连接板子的串口的日志：https://docs.radxa.com/compute-module/cm5/radxa-os/low-level-dev/serial

#7

@ChenJaly
板子是新的，还没成功烧录过，也还没有试过串口链接。
目前我也没有工具，找看哪里可以入手工具USB转TTL串口线。

#8

@Loong 或许你可以先尝试用sd卡启动，如果也不行，可能是硬件有问题

#9

https://dl.radxa.com/cm5/RKDevTool_Release_v2.84.zip 你试下这个版本

#10

@Peter.Wang

tool%20284
tool 284.png898×453 10.1 KB

日志

15:13:08 515 瑞芯微开发工具 v2.8.4.0 start run
15:14:11 542 Layer<1-3>:下载Boot开始
15:14:15 369 Layer<1-3>:下载Boot成功
15:14:15 392 Layer<1-3>:等待Maskrom开始
15:14:15 961 Layer<1-3>:等待Maskrom成功
15:14:15 983 Layer<1-3>:测试设备开始
15:14:16 003 Error:RKU_Write–>WriteFile failed,bRet=0,err=31,size=31,write=0
15:14:23 048 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
15:14:23 050 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
15:14:29 092 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
15:14:36 100 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
15:14:36 101 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
15:14:42 156 Error:RKU_Write–>WriteFile failed,bRet=0,err=995,size=31,write=0
15:14:49 167 ERROR:RKU_ResetPipe–>DeviceIoControl failed,err=121
15:14:49 168 <LAYER 1-3> ERROR:TestDevice–>RKU_TestDeviceReady failed,RetCode(-3),path=\?\USB#VID_2207&PID_350B#5&204227BF&0&3#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
15:14:50 228 Error:Layer<1-3>:测试设备失败
15:14:50 240 Layer<1-3>: RunProc is ending, ret=0

需然还是失败，但还是多谢您的协助。

#11

你如果有多的板子可以交叉验证下，如果只有一块，请联系下售后

#12

我有另一个板子,但是是别的型号ROCK 5E，那是用SD卡的，里头烧录的是这个https://github.com/radxa-build/rock-5c/releases/download/rsdk-b1/rock-5c_bookworm_kde_b1.output.img.xz，可以拔过来测试吗？还是需要重新烧录？
已经采购CH340 USB转TTL串口线，应该这1-2天就会到，到时该如何测试？确认还是有问题再联络售后。

#13

我是说另外的CM5的核心板或者底板，到时候按照这个文档走就行 https://docs.radxa.com/compute-module/cm5/radxa-os/low-level-dev/serial

#14

那没有其他板子了，等串口线到了再测试，再次多谢协助。

#15

@Peter.Wang
1.确认串口线可用
serial%20com3
2.按步骤接上板子并供电
20241120_132846
3.出现以下画面
putty%201st%20connect

#16

目前看起来有问题，不确定具体是什么原因，请联系售后处理吧