Cannot get Rock Pi 4C+ to boot

#1

I have purchased (3) Rock Pi 4C+ through Amazon. I am using a 5V 3A official RaspPi power supply. I have doubled checked and the RaspPi starts with no issues and I receive the Red and Green light on the RaspPi.

I have downloaded the Offical Rock Pi 4C+ Debian Image
https://github.com/radxa/debos-radxa/releases/download/20221109-1007/rock-4c-plus-debian-bullseye-xfce4-arm64-20221109-1514-gpt.img.xz
I used Rufus to mount the image to my SD Card

My problem: On all 3 Rock Pi 4C+ units it is the same thing.

Please note: I only have inserted the SD Card, Display cable, and Power Cable - nothing else

  1. I have only the Green led, the Blue never illuminates or flashes
  2. The HDMI (2k of 4k) never outputs any display, it is black and off
    I have used multiple displays (5", 7", and full size) and they all work on the Rasp Pi
    I have also powered up the display an additional power supply and it just reads - No HDMIN Input
  3. The USB ports do not seem to have power, I have connected a USB keyboard and tried to illuminate the Caps Lock led. I also have inserted a USB drive with a power led. No luck

I feel like I am missing something simple.

Questions I have:

  1. Should the blue led illuminate at all, even when a SD card is not present?
  2. Should at least the USB ports have power when Input Power is applied?

Thank you for any help you can provide
Jeff

#2

There are others who have had the same challenges booting the device first time.

Ensure you have the partition formatted correctly. Rufus didn’t work for me and I used Etcher instead.

Try some different offical images.

I couldn’t initially boot and messing with the buttons, long press etc resolved it. Sorry can’t recall exactly what I did but check this forum

#3

Thanks I will keep sniffing around. If I find a solution I will post it here. I did try Etcher and I kept getting an error so i went back to Rufus. I will double check partition.