OK, thanks again. Are you saying to just pull the plug while Windows is running? I usually use the windows shutdown feature which shuts down windows and then the computer. However I noticed that Rock Pi x does not really shut down. I do always completely turn off the robot which does cut power to the SBC.
I found this thread on this form where others are having the same problem. One person says to temp disconnect the RTS battery then restore power.
Disconnect RTS